How to create custom slash bucket that should open via UI Action
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04-24-2024 03:50 AM - edited 04-24-2024 03:54 AM
Hi Team,
There is a requirement to create a custom slashbucket which should open after click on UI action on Contact Relationship table. That Slashbucket should show multiple accounts to be selected.
Can someone guide how to achieve this requirement? Atleast how to create a Slashbucket?
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04-24-2024 05:23 AM
@Community Alums
what's your business requirement?
why not have related list and edit button to link the records?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-25-2024 07:30 AM
Actually business case is when we open Contact Relationship form, it allows only 1 account to be selectable, we need to show the parent account and all the child accounts in hierarchy
If you see below is the hierarchy, I need to select the accounts may be all from the above, or relevant so that when we click on save button, the Responsibilities' and contact get added to all the accounts selected.
Normally OOTB only 1 account is selectable