How to make a question text bold in a service catalog

vidhya_mouli · ‎02-12-2024

I tried adding the following catalog client script, but it changes only the value and not the question.

function onLoad() {
	g_form.getControl('new_email').setAttribute('style', 'font-weight: bold');
}

Ethan Davies · ‎02-13-2024

Hey @vidhya_mouli ,

I have it working perfectly fine with the configurations I specified in my answer. Double-check the code and your script configuration. I can see in your code that you don't have the 'label' tag after the variable name in the jQuery. You need to specify 'label' afterward.

// a_variable is the name value for the variable label you want to set to bold.
setTimeout(function() {
     // Dont forget to add the "label" attribute after your variable name. My variable name is a_variable and I add a space and label after it. You need to do the same.
      this.$('#a_variable label').css('font-weight', 'bold');
}, 200);

Also, make sure:

You set 'Isolate Script' to FALSE on your Catalog Client Script
You set the UI Type to Portal or All (Preferably Mobile/Portal)

View solution in original post

vidhya_mouli · ‎02-13-2024

Thank you. Yes, it does work on portal view but not on platform.

Anirudh Pathak · ‎02-12-2024

Hi,

Please refer to this community post - https://www.servicenow.com/community/itsm-forum/how-to-make-label-variable-type-to-look-bold-in-serv...

swathisarang98 · ‎02-12-2024

Hi @vidhya_mouli,

You can below code

var l = g_form.getLabel('new_email');

l.style.fontWeight='bold';

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

vidhya_mouli · ‎02-12-2024

getLabel function does not work in catalog client script.