I need help to take the field from the variable set and put it in the incident table field

Leticiad
Tera Contributor

I have a variable set with an internal name of requested_to, in this variable set there is a variable with the value solicitando_para, this variable set is in most record producers, I need to get the value of the variable solicitando_para from the form and put it in the field u_solicitado_para (field in the incidents table)

2 ACCEPTED SOLUTIONS

@Leticiad 

you can use Async insert BR on incident table

current.setValue('u_solicitado_para') = current.variables.solicitando_para;

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

@Leticiad 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

8 REPLIES 8

Unfortunately, it is a variable set that is in one hundred record producers and not in just one, so I cannot use the script, it would have to be something automatic since they can create other record producers with this same variable set.

@Leticiad 

you can use Async insert BR on incident table

current.setValue('u_solicitado_para') = current.variables.solicitando_para;

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Leticiad 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

In fact, what she wants is automation because the variable of the variable set is in many record producers, and this variable set can be placed in other record producers, it would need to be automatic.