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Created vs. Resolved minus Canceled

I'm trying to create a report that can show the number Incidents and Requested Items Created on a date versus the number of items resolved on that date (So I can show a week or a month or just a certain time period as I change the filter).  I'm using...

ConnorW by Giga Contributor
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  • 1 replies
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How to add tooltip on form section

We have one requirement to add tooltip on a form section with both English and French (screen shot attached). Can anyone please suggest how to achieve this.

Ap_1 by Tera Contributor
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  • 2 replies
  • 0 helpfuls

Can anyone Please help me replacing greeting in SLack (VA)

Hi,We have integrated Slack for VA.Can anyone Please help me replacing greeting in SLack as of now its “Let me know how I can help you today.''  I want to replace that with “I hope you're doing well today. How can I assist you? Can anyone give me ste...

Anki3_0-1709884387279.jpeg
Anki3 by Tera Contributor
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  • 1 replies
  • 0 helpfuls

Resolved! How to add another mail to instance mail ?

for example:if I want to create a incident through inbound email action I will configure action and will send the mail to production@service-now.com but along with it if user sends to xyz@gmail.com  or  xyz@outlook.com.it should create incident in sa...