Location.affected event is not triggered as per the Notification Configured

Tamilvanan T
Tera Contributor

‎02-10-2025 03:14 AM

The Notification Location Affected with the event location.affected is not triggered. When we subscribe this notification in custom notifications the notification should be triggered as per the configuration But the event and notification is not triggered. 

 

Could you please let me know how and when the event location.affected is configured and will be triggered and also where to find logs for this notification.

 

Thank you!

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Community Alums
Not applicable

‎02-10-2025 03:22 AM - edited ‎02-10-2025 03:25 AM

Hi @Tamilvanan T ,

You can verify the list sysevent.LIST whether location.affected is there or not. if not then create new entry by clicking New button and use that as per the your requirement.

e.g. event get trigger in BR using: gs.eventQueue('location.affected', current, current.sys_id, 'Additional parameters'); method

and verify notification Send event field is filled with location.affected.

Nileishpol_0-1739186738617.png

 

You can verify with System Policy > Events > Event Logs navigation for finding logs.

 

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Tamilvanan T
Tera Contributor
In response to Community Alums

‎02-10-2025 03:31 AM

Thank you.

 

Could you please help me on this query, when the Notification " Location Affected" is configured in the custom notification, the notification will be triggered as per the condition configured and the schedule. But the Notification is not triggered and also I couldn't able to find the logs. 

 

Could you please let me know is this related to the event location.affected?

 

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