Order Guides

SallaMbaye
Tera Contributor

Hello

I have to auto populate a catalog item field by combining 2 fileds of my order guide. How can I do it ?

1 ACCEPTED SOLUTION

Josh Petrick
Kilo Sage

You can create a hidden variable on the order guide that matches the field you need to populate on the catalog item. Then build the logic (probably using a client script) into the order guide to set it, and pass it down to the catalog item from there.

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2 REPLIES 2

Chaitanya ILCR
Kilo Patron

Hi @SallaMbaye ,

refer this

https://www.servicenow.com/community/itsm-forum/autopopulate-order-guide-field-value-in-catalog-item...

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

Josh Petrick
Kilo Sage

You can create a hidden variable on the order guide that matches the field you need to populate on the catalog item. Then build the logic (probably using a client script) into the order guide to set it, and pass it down to the catalog item from there.