PA Change Success Score JOb

[ABC6]

Need to understand about the Data collector JOb which comes under package Change management change success score,There is a JOb named " CHange success score for today",it is an on-demand job and neither its daily nor historical,i just want to know what type of job it is and should we make them active or leave as its is and someone will execute and collect the score from specified fixed date for 12 month or this job is something different,What will happen if we customize it to monthly instead of on demand

[Community Alums]

Hi @ABC6 ,

Please follow this KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1380181

and my answer here : https://www.servicenow.com/community/itsm-forum/change-success-score-calculation/td-p/559511

[ABC6]

Hello @Community Alums ,i have  a query regarding Job named "Change Success score for today" which is on demand,seems like it triggers daily and but its an on demand ,not sure about how it works and what functionality it holds

[Community Alums · Accepted solution]

HI @ABC6 ,

Please check the above links i shared, you will get the idea.