Put detail in create catalog entry from Service Catalogue form

johnrob18
Giga Guru

Trying to populate description field with various information from a form.

Created a flow,  with Create Catalog Entry step shown below

The challenge is that the 'name' field selected is extracted from 'sys_user' and when resolved on the field show a long field and not the name.

Have been advised to use the toggle for scripting but I do not know how to get all the information we need in the entry

johnrob18_0-1723196329163.png

 

 

 

 

5 REPLIES 5

anna_maksymova
Tera Guru

In the Step before "Create Catalog Task" do the "Look Up" action on the sys_user Table with the condition of the Catalog Variable (sys_id of the User you get from the form) and get the User Record first. Then you could dot talk in your description.
Doku for the Lookup Action: Look Up Record action