Put detail in create catalog entry from Service Catalogue form
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08-09-2024 02:42 AM
Trying to populate description field with various information from a form.
Created a flow, with Create Catalog Entry step shown below
The challenge is that the 'name' field selected is extracted from 'sys_user' and when resolved on the field show a long field and not the name.
Have been advised to use the toggle for scripting but I do not know how to get all the information we need in the entry
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08-12-2024 12:56 AM
In the Step before "Create Catalog Task" do the "Look Up" action on the sys_user Table with the condition of the Catalog Variable (sys_id of the User you get from the form) and get the User Record first. Then you could dot talk in your description.
Doku for the Lookup Action: Look Up Record action