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Transfer Order Template Task

Hi All, I have created a custom flow from scratch for HAM Transfer Order. Funtionality to be kept similar to OOTB but I have created it on flow designer. Now I am facing challenge with template tasks. I need to create only 2 tasks in a scenario but s...

Approval from email

Team , one of requester raised a concern, whenever he tries to approve any RITM from email he is not able to approve the link is connecting with some other catalog pageHow do i fix this ?  where to go and what to check , can someone please guide me ?

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pramn by Kilo Sage
  • 153 Views
  • 1 replies
  • 0 helpfuls

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Here's a concise explanation of the requirement you described: The function should run when a user clicks on something. First, it checks if the currently selected Assignment Group has the logged-in user as a member. If the user is a member of that gr...

Facing issue in mapping hr service through inbound actions

Hi,I was having a key word when for e,g anr has used it need to map general inquiry hr service.For e.g when subject contains requesting charan it was mapping to general inquiry hr service as in the name charan the letters anr has been used.condition:...

Community Alums by Community Alums  
  • 225 Views
  • 1 replies
  • 1 helpfuls

disable past date in virtual agent chat bot

Hello Dear All - Does anyone give advice or directions on how to write "disable past date" in script section in virtual agent chat bot? Has anyone used date validations scenrios in chat bot? I'm working on catalog item as we cant use UI Policy or cat...

mehak1890 by Tera Expert
  • 356 Views
  • 2 replies
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related search on incident

Hi All, Please let me know if you have  come across such requirement. I want to customize the contextual search(related search on incident) i.e It should show any incident created in 3 months with same category, sub-category and CI. Please let me how...

getRowCount - alm_license

I created a new field in the alm_license form called "u_usage" and executed a business rule to calculate the total count of devices and user entitlements. However, I do not see the value in my field. Could you please advise on what went wrong? Table:...

Tungw by Tera Expert
  • 331 Views
  • 2 replies
  • 0 helpfuls