Sorting on Incident table list view based on priority for all user ?

[KamalpreetS]

when any user visit incident list view then the table should sorted based on 'priority' field,
how can we do this. I tried with user preference but its not work.
I want to sort the list view for all user on Incident table based on Priority.

[Sean Addington]

Hi @KamalpreetS,

I see there's a few ways noted here, but one way I've tried this so far is by setting the sort order on the module under the "Link Types > Arguments" field, and should allow you to specify the sort order. Hope this helps.

https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/list-adminis...

[Chaitanya ILCR · Accepted solution]

Hi @KamalpreetS 

you can create a query BR 

(function executeRule(current, previous /*null when async*/) {


	current.addEncodedQuery('ORDERBYpriority');  //from high to low
	// current.addEncodedQuery('ORDERBYDESCpriority'); form low to high

})(current, previous);

for low to high comment first line and use 2nd 

if it just one module(application module) you can update the module URL parameters (sysparm_query) and append them with ^ORDERBYpriority

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[KamalpreetS]

@Chaitanya ILCR Thanks, it works for me 🙂