Virtual Agent and Slack integration going to blank Page

[mp_10]

Hi,

I am trying to install Slack from 'Messaging Apps Integration', But it is redirecting to blank page, without any error message. I am using Tokyo version and has admin Role in Servicenow and Slack. Please help!!

 

[Austen Harriso2 · Accepted solution]

According to the following: https://www.servicenow.com/community/virtual-agent-nlu-forum/virtual-agent-with-third-party-messagin...

It looks like Virtual Agent Integrations with Slack and Microsoft Teams will not work on Personal Developer Instances (PDIs).

[mp_10]

Thank you for getting back to us. Indeed, that aligns with our own conclusion too. 🙂