Virtual Agent API for multiple conversation not working as expected
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03-07-2024 04:08 AM
Hello
I have used VA BOT to BOT integration and post configuring while testing in Postman when I test each topic separately it works as expected. But in the usual scenario, there might be multiple conversations starting in parallel so I have been testing this by initiating 2 conversations. This is not working as expected either I get a response wrongly or it asks me to set the msg text again
How can we distinguish between every request and every message sent to it? Although I used a unique client session ID and message ID, different requests didn't work as expected.
looking for experts to help
Kind Regards
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