Virtual Agent

[Surbhi16]

Hi Expert!!

Please help me to change the OOTB following option on virtual agent conversation

Thanks

[Surbhi16]

HI Expert
ANy suggestion

[Mark Roethof]

Hi there,

And what do you want to change? You are sharing 2 images, no explanation.

[Surbhi16]

Hi @Mark Roethof 
Thanks for reply first
yes, I shared two images 
one first image I want to change the option, and on second image I want to change the emoji for example I want to replace smile emoji to 'thumps up & down'.
Please let me know how can I do it?

[Surbhi16]

Hi @Mark Roethof 
Please give suggestion how can we do such changes