Virtual Agent

Surbhi16
Tera Contributor

Hi Expert!!

Please help me to change the OOTB following option on virtual agent conversation
Virtual Agent 1.pngEmoji changes.png

Thanks

1 ACCEPTED SOLUTION

I just had a look on my PDI, you can control it with UI Messages.

 

MarkRoethof_0-1713287682763.png

 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

View solution in original post

11 REPLIES 11

Hi @Mark Roethof ,

 

I did went through your article which talks about activating "I18N: Internationalization". Right now we do not have this plugin activated and do not know the impacts it will make if we activate this.

 

Is there any other way we can achieve this or would you be able to comment on any impact if we activate the plugin "I18N: Internationalization"

I just had a look on my PDI, you can control it with UI Messages.

 

MarkRoethof_0-1713287682763.png

 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn