Can't install Slack integration on PDI

[Aidan]

I'm attempting to set up Slack as a messaging client for Virtual Agent but can't get past the initial install page.

I have the necessary plugins installed, so can see the following;

After clicking "integrate with now virtual agent" a new tab opens with an about:blank page.

Popups are enabled for the site but I am seeing the following error in the log and on screen.

So I'm assuming that I've missed a step or the plugin is not correctly installed.  Any clues?

[Sadashiv H]

Hi Raghav, Thanks for replying. It's not for organization.
I'm using my PDI and slack free trial version.
Is it possible to integrate?

[RaghavSh]

I am not 100% sure about trial version of slack but I have seen similar integration not working on PDIs with trial versions.

[RaghavSh]

I dnt think, it will work in PDI as it need extra steps like workspace to be created in slack.

When you will try in your org it will work, I have worked on this requirement in past successfully.

Refer: https://www.servicenow.com/community/virtual-agent-nlu-articles/installing-the-conversational-integr... 

[Nikhil Bajaj9]

Hi @Aidan ,

I dont think it will work on PDi as it requires one Plugin  from store. Anyways please check it - if this can help you.

https://www.youtube.com/watch?v=KQGDJbItC-g&t=97s

If my answer helepd you , please mark it- Solution accepted.

Regards,

Nikhil Bajaj