Dynamic translation error message

kafley_monami
Tera Contributor

Hello,

 

I have configured the Dynamic translation in my test instance(for testing purpose), and it works fine with Microsoft Translation after configuring the Azure credentials.

The problem I currently face is that: I have the translator button next to the UI field box but I get the attached error message.

"Unable to translate"

 

Can some one tell me how to achieve:

Along with Connection URL & Credentials, please populate the value of the connection attribute 'Ocp-Apim-Subscription-Region' with the   location value that customer has selected. 

 

Google search gave this clue but I want to know how can I select the customer location to the attribute 'Ocp-Apim-Subscription-Region'?

 

Any leads will be much appreciated.

 

TIA,

Monami

3 REPLIES 3

Brian Bakker
ServiceNow Employee
ServiceNow Employee

@kafley_monami 

 

Please review KB0861085: Getting an error as "Unable to Translate. Try again" when clicked on the Translation icon... to check and confirm the settings for Dynamic Translation.

 

Regards,

Brian

Hi @Brian Bakker,

 

I followed the exact same link and completed the procedure.

The last point of Resolution(number 4) is where I am stuck!

Can't figure out how to populate the customer selected location value for the attribute 'Ocp-Apim-Subscription-Region'!

 

 

@kafley_monami 

 

Please check the [sys_alias] record for MicrosoftTranslation [sn_ms_trans_spoke.MicrosoftTranslation] and you should see the Connection Attribute "Ocp-Apim-Subscription-Region".

 

Microsoft Translation Alias record.png