I can't create Intent ("There was an error reading from or writing to the database")

[Tommaso2]

Hi,

I can't create Intent, this is what I see (I am admin):

It is also shown this error message: "Intent Confidence Threshold should be 0-1".

So I tried to modify that value as in the print below, but nothing changed:

Could you help me please? It's urgent

Many thanks in advance

Tommaso

[_ChrisHelming · Accepted solution]

This seems like a good case for a HI ticket!

[Tommaso2]

How can I do it?

You mean it is an unusual issue?

Regards

[Marc Cerli]

Hi Tommaso,

did you get any answer from the support?

I am getting the same issue on a customer instance.

best regards,

Marc

[Tommaso2]

Hi Marc,

Unfortunately I didn't find a solution, it only works in my personal instance. 

Regards,

Tommaso