Need the ability to restart VA or end conversation and start a new one within a topic

[Andy Lilly]

Hi All

I have a requirement for the virtual agent to essentially reboot or restart itself. With the initial greetings topic, our end users select a couple of options that are then used to tailor the journey through VA and limit topics being displayed.

I need to have an option that ideally restarts the conversation. I have been using switchtopic but recently changed to using topic discover and a script that points the conversation to the greetings topic. This is working ok, but I have ran into some difficulties.

Is there any other way to essentially reboot the VA using a script and not via the end conversation button?

[Jugmaz]

Old topic, but if that is still unclear to someone!
Remember to use the TOPICs internal name, from the properties!

then create script action where you define the above mentioned code (in my case):

vaSystem.switchTopic("T4st");

Vôila!