Unable to publish NLU model

[ayman_h]

Hi,

I have a strange issue where I am unable to publish a NLU model. I have trained it several times and also tested it with different utterances but the 'Publish' is disabled. It looks like a defect. Any idea what the problem might be?

Regards,

Ayman 

[ayman_h · Accepted solution]

After some analysis, I was able to solve this issue using KB0952640

Most likely cause could be the model getting migrated across from another instance.

Navigated to the ml_solution table and located my Solution (if you don't know your solution name, you can look it up using sys_nlu_model).

Sorted it by 'Updated' to see the latest model I trained and the version number. If there is the same solution with same version, delete the 'active=false' one. If not, continue to train until there are two records with the same version number.

Hope this helps someone!

Regards,

Ayman