PowerShell Core (PowerShell 6, PowerShell 7)
It seems ServiceNow has no plans to implement PowerShell Core so I put an idea out there. If you use PowerShell please vote on it. Thanks!!!View Idea Page - Idea Portal (servicenow.com)
Forum Posts
Making a flow to create a ux banner
Hi I'm trying to create a simple catalog item with a flow to create entries on ux banner so that it manager could populate information when there is something critical Looking like this So i mapped each variable to each corresponding variable. When ...
Resolved! In Flow Designer, is there a way in "Make a decision" to default Use Branches to false?
Hi, When I select a decision table in the "Make a decision" flow logic, the Use Branches defaults to true. I have tried unchecking the box and then selecting a decision table, but it defaults back to true. Is there a way to force it to default to f...
Automatic closure of RITM and REQ not working production
Hi all, I built several Catalog Items in our development instance and I created flows for each of them. When I create a test ticket from one of these Catalog Item Requests and I then close the Catalog Task associated with the REQ and RITM the OOB fu...
Configuring a flow to check for a condition on one record in a bunch of looked up records
I've got a requirement where if a scrum task is completed with a test result of fail, that it looks up the other scrum tasks that have not yet been completed for that story and sets them to cancelled, but if all scrum tasks come back as pass, that th...
How do I get an Attachment from a RITM to Use in a Flow Action
Hello!I've got an Action that I've built out that largely is sending data from a Catalog Item to an endpoint as a JSON file. The ask that we've been brought is to include an attachment that may be attached to the RITM (or as response to a variable). ...
[global] Flow Designer to create 1 HR Case
I have a flow that is in the [global] scope, and has multiple sc_tasks that are created during the process of the flow. There is a single step where I need to create an HR Case [sn_hr_core_case] for some HR validation/work. When I try to add the Crea...
Resolved! Datastream Flow Action - fd_data not defined
I'm using a datastream action and would like to use the "Action Preprocessing" section's "Script step" to set up some debugging. In the datastream action, I have checked the "Enable preprocessing script" box under "Action Preprocessing" and added the...
automation
What automation functionality does ServiceNow have (ticket comes in, automated response, select resolution type, another email goes out, closes ticket after 10 days of no response, etc..
Resolved! Playbook running in child task
Hello, I have configured my first playbook and I would like to run in child task table. Also, I would like to hold the progression of task once the previous is complete. Any help or suggestions are very much appreciated.
Resolved! Branches based on variable
Hello, I am attempting to build a flow that branches based on a variable value. This yes/no variable is set to none as a default value as the variable is unknown at the beginning of the flow. In step 9, the person working the ticket needs to pick yes...
Semaphore like behavior in Flow Designer
Hello ServiceNow Community, I am looking for some guidance on how to create a semaphore-like behavior within the Flow Designer engine. Specifically, I want to ensure that only one instance of a particular flow is executed at a time. Additionally, it ...
Flow Designer: Unable to use datastream output as input for the next action
Hopefully I am missing something obvious here... I am using an OOTB Datastream with paging to get a list of computer hosts. Part of its output object is a String Array.I am then trying use the String Array as an input for another Action, but it is n...
problem can be created without mandatory field
The Problem:In CSM Workspace, when users click on the "Create Problem" button from a case, the problem record is instantly created without any intermediate steps.Effect:This allows users to create problem records without filling in any mandatory fiel...
flow is trigged twice
Problem: The flow posts the same comment on two consecutive days, even though it is supposed to post only once.I created a flow that posts a comment to notify users that their case will be closed if no action is taken.Flow action: Search for all case...
