Flow Designer Sending Attachment to Azure DevOps Work Item

[Stephen Haikio]

Hello all,

I'm not sure if this is the correct place for this, but it was the closest board I could find for what I need help with. I am trying to setup a Flow to take information in a request ticket and push that information to an Azure DevOps board to create a work item. The creation of that item works just like I wanted, but I'm having an issue with the add attachment action of the Azure DevOps spoke. I have it setup like this:

• Using the "get attachments on record" action I query the attachments on my source record
• Pass that information to the "add attachment" action from the Azure DevOps Board Spoke

The attachment does get to the correct record in ADO, but it is sending the file with the sys_id of the attachment instead of the file name, and it also isn't passing the file extension. Anyone know how to potentially solve that issue?

[Josh Gold]

@Stephen Haikio I believe that's a limitation of the spoke for ADO and that it can only retrieve records with the sys_id and not the file name. 

To solve the issue, you'd have to script your own integration with the instructions you have in mind. 

If you aren't comfortable coding your own custom spoke, you can try Unito's no-code integration for ServiceNow + ADO. It also uses a flow builder that's much easier to use and offers a lot more flexibility out of the box.