How to define dynamic approval creation using approval activity in workflow.

[Koyel Guha]

Hi ,

I am facing issue to define dynamic approval in the approval activity. Please find the code.

workflow.scratchpad.approver is storing username and is defined in the runscript of the wf. If workflow.scratchpad.approver is a member of the below group, then it would go to 2 approvers. else the approval will go the variable as mentioned as primary owner.

For the below, the approval is getting skipped.

//--------------- For Item XXXXXXX ------------------
else if (item == "XXXXXXX") {
if(workflow.scratchpad.approver.isMemberOf('Group'))
{
answer = ['4f7a90c9dbb5a700ce59a155059619c6', '8df91445dbb5a700ce59a15505961922'];
}
else {
if (workflow.scratchpad.request_type == "create" || workflow.scratchpad.request_type == "delete") {
answer = [current.variables.primary_owner];
} else {
var answer = [];
answer.push(current.variables.primary_owner);
answer.push(current.variables.new_primary_owner);
}
}
}

Could you please help me with the above code so that the approval goes to the mentioned sysids else primary owner. 

[Koyel Guha]

Hi @Ankur Bawiskar , How to mention two individual approvers so that if anyone of the approver approves, it proceeds the next step. Could you please confirm this ?

if(gs.getUser().getUserByID(workflow.scratchpad.approver).isMemberOf('Group'))
{
answer = ['4f7a90c9dbb5a700ce59a155059619c6', '8df91445dbb5a700ce59a15505961922'];
}

[Ankur Bawiskar]

@Koyel Guha 

that is defined in workflow activity

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/workflow-activities/refe... 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Koyel Guha]

Thank You for your help @Ankur Bawiskar . It is working now. 

[Ankur Bawiskar]

@Koyel Guha 

Glad to help.

Please mark my response as correct and close the thread.