I want to skip an approval

jp_rayudu_0909
Tera Contributor

Here is my requirement:

when I submit a space assist request initially before space recommendations, we have an approval. So, here i need to check if the selected project is having spaces and if yes, I need to skip that approval which I was getting triggered before recommendations.

 

Here my approval was configured in Workplace Service Activity.

 

Is this possible:

By using Automated Task workplace service Activity invoking flow designer and in that flow can we skip approval????

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@jp_rayudu_0909 

how is the approval configured and where?

You can use IF flow logic in your flow and check this and then skip

what did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Approval has been configured within the Workplace Service. Consequently, whenever the Workplace Service is triggered, the corresponding Workplace Service Activity is also initiated, which likewise has an approval step configured.

Within the Workplace Service Activity, there is an "Automated Task" option that allows the execution of a Flow.

Query:

Is it possible to configure the Flow to skip the approval step under certain conditions?

@jp_rayudu_0909 

not very sure on this as I don't have this app in my instance.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader