I want to skip an approval
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05-07-2025 11:43 PM
Here is my requirement:
when I submit a space assist request initially before space recommendations, we have an approval. So, here i need to check if the selected project is having spaces and if yes, I need to skip that approval which I was getting triggered before recommendations.
Here my approval was configured in Workplace Service Activity.
Is this possible:
By using Automated Task workplace service Activity invoking flow designer and in that flow can we skip approval????
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05-07-2025 11:51 PM
how is the approval configured and where?
You can use IF flow logic in your flow and check this and then skip
what did you start with and where are you stuck?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-08-2025 02:13 AM
Approval has been configured within the Workplace Service. Consequently, whenever the Workplace Service is triggered, the corresponding Workplace Service Activity is also initiated, which likewise has an approval step configured.
Within the Workplace Service Activity, there is an "Automated Task" option that allows the execution of a Flow.
Query:
Is it possible to configure the Flow to skip the approval step under certain conditions?
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05-08-2025 03:34 AM
not very sure on this as I don't have this app in my instance.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader