Microsoft Exchange Workplace Calendar Sync issue with subscription not being generated.

[Rami_Joulani]

Hey everyone,
I have an issue with configuring this app, I was following the guided set up and encountered an issue with the credentials when I tried to activate a Reservable Sync Configuration record, 

I couldn't find a solution for this so I left it for few days
Today this issue didn't come up again, 

The try action didn't run here don't know why, and I get that this resource is invalid, though it is identified in the Exchange portal resources as room.
What can I do, is there more configuration in servicenow other than adding provider, then the reservable sync conf. 
and the webhook registry for the calendar sync, with the credentials now not generating an error.

[connorlyons]

@Rami_Joulani Can you send screenshots?

First, I'd check your scheduled jobs to make sure they're working:

https://[yourinstance]/sysauto_list.do?sysparm_query=sys_scope%3D23a52118c3231010e272a2ceea40ddd1%5EORsys_scope%3Dab1889e6db6cb700308ddd384b9619e0%5Eactive%3Dtrue&sysparm_first_row=1&sysparm_view=

[Rami_Joulani]

Which one is it related to the tokens?

and this is the tokens I have, as you see refresh tokens is only connected to the non clientCredential record

I tried extending the date from here but I guess that wouldn't work for access tokens
I figured this issue when everything seemed working but no reservations were sent to exchange until I went to Graph 1 credentials and got another OAuth token for it and refreshed the subscriptions for the spaces, or vice versa can't remember. this fixes it for an hour until it expires again

[connorlyons]

@Rami_Joulani Let's have a look at the 'Renew Subscriptions' flow. It's under Microsoft Exchange Online Spoke scope

[Rami_Joulani]

@connorlyons  Executions are completed, I see not updated as renewal not required
but isn't it related more to refresh tokens not subscription values?

[Rami_Joulani]

@connorlyons I understand now when I get another access token, when the renew subscription flow executes it will renew and update the record, so what is left is a scheduled job to keep renewing the access token.