Heyllo All, Recently we observed that the spaces are not available after the users are checked out. Which means if a user books a space for entire day and somehow if the user checked out the reservation, the space still shows as blocked/booked. Do...
Within the Reservable module, there’s an option to make reservations for Configuration Items (CIs) under the reservation type “Configuration Items.” However, there’s no documentation available explaining how this specific option works. I’ve been try...
Experts, On workplace central, the floor map is getting displayed. I have allocated a few of the spaces to a department and when i do view by Department, it doesn't color the new allocated department. I am expecting the HR dept ( in legend ) to be co...
Hoping somebody out there (I'm looking at you ServiceNow ) can help me understand how Neighbourhoods can be used to restrict reservations in the Workplace Reservation 'Make a Reservation' experience. My simple requirement is to be able create a neigh...
Hi all, I recently setup our building using the only raster file I could get my hands on. In the WSD Micro-Cert I used the CAD file demo data. I've just stumbled across this image in some ServiceNow doco and was surprised. This map is drastically di...
Experts,We are having a requirement to track the inventory of a particular building which will be used while handling the reservations. This inventory data needs to be updated regularly based on the reservation requests in place.Can we use alm_asset ...
Hi,I have created our Neighborhoods filtered on Areas as we have many buildings and many restricted areas.My question is, if a space is moved or added to a new Area, how does the Neighborhood spaces get updated without manually entering the space in ...
Can anyone point me towards information or examples of using a subflow with a Workplace Service? I see the option under fulfilment type and I would love to use it by pointing to the subflow, but it doesn't seem to work like requests and flows and I ...
For example, I am a secretary and I would like to book a seat for someone else. So that his name is also on the reservation.Is this possible?(When you reserve something through the portal) Thank you in advance.
Hi, I need to add Assignment Group in the Service Operation workspace for Sc Task. How this can be done.
I'm having trouble with the Workplace Core application. I've installed it, but it's not showing up in the application navigator. I've attempted to repair the installation, but the issue persists. I can navigate directly to the Space table by typing s...
we are implementing WSD and have uploaded the complete map view of our building. We also have locations (spaces) assigned to CI (equipements) thar are in our rooms. when i make a reservation, i want to see from the map view what are the equipements...
Hi, We've implemented the Check-in and out function for one of our reservable modules, but the notification that is sent, is only triggered after the event has already started. We would like the reminder to trigger prior to the start of the event. Us...
Hello Developers, I am currently working on a requirement, where I need to populate start date and end date of a space allocation which is deployed from scenario plan. In out-of-the box, when scenario plan is deployed, allocation record is created in...
When setting us up for indoor mapping I seem to have missed where is it that we can set the default for if the Location Directory defaults to Card View or Map View? I would like to set it so it always uses Map View when possible.Thank you in advance...
