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12-26-2024 08:20 AM - edited 12-26-2024 08:22 AM
Hey everyone,
I have an issue with configuring this app, I was following the guided set up and encountered an issue with the credentials when I tried to activate a Reservable Sync Configuration record,
I couldn't find a solution for this so I left it for few days
Today this issue didn't come up again,
The try action didn't run here don't know why, and I get that this resource is invalid, though it is identified in the Exchange portal resources as room.
What can I do, is there more configuration in servicenow other than adding provider, then the reservable sync conf.
and the webhook registry for the calendar sync, with the credentials now not generating an error.
Solved! Go to Solution.
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12-26-2024 09:52 AM
@Rami_Joulani Also, check your OAuth Entity profile for MS Graph 1 and MS Graph 2 are both set to Microsoft Exchange Online_clientCredentials default_profile
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01-07-2025 05:15 AM
@Rami_Joulani It's definitely a scheduled job that you need. When I stood this integration up for a client, I didn't have to look at scheduled jobs. I assumed there was an OOB scheduled job, but there could have been a scheduled job created before I was brought in to implement WSD.
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05-16-2025 04:39 AM
Hi @connorlyons , the sync is working only with if I give my email address to any room, if I use actual resource email account then it is failing. Even If I provide other user email account it is failing. What could be the reason for this?
I am using personal authentication mode.