Unable to upload an Autocad file in Map Studio

SimonD
Tera Expert

When trying to upload an AutoCad dwg or dxf file, I always get the following error message : 

Setup job failed for the following reason: Request not sent to uri= https://mapimport/sources/autocad-source/extract/geometries : org.apache.commons.httpclient.HttpException: Session contains no certificates - Untrusted

 

The same file is working as expected on an other ServiceNow instance.

Anyone is having the same problem?

Thanks

find_real_file.png

1 ACCEPTED SOLUTION

Here is the solution proposed from ServiceNow : 

the https://mapimport service was temporarily unavailable at the time of uploading the .dwg file. The issue will be addressed in a upcoming release update.

View solution in original post

18 REPLIES 18

Siham TAHA
ServiceNow Employee
ServiceNow Employee

Hello SimonD, 

Have you tried reinstalling the plugin? 

 

Here is the solution proposed from ServiceNow : 

the https://mapimport service was temporarily unavailable at the time of uploading the .dwg file. The issue will be addressed in a upcoming release update.

Guillaume11
Mega Expert

Hey @SimonD ,

I'm trying to evaluate the WSD module on a personal dev instance, and I'm having the same issue as you. Were you trying to do this on personal instance or were you on your company instance ?

Regards,

G

SimonD
Tera Expert

Hello Guillaume, 

problem is back today. It's not working on Dev and company instances.

find_real_file.png

Simon

Siham TAHA
ServiceNow Employee
ServiceNow Employee

The service should be restored now. Can you confirm?