Unable to upload an Autocad file in Map Studio

SimonD
Tera Expert

When trying to upload an AutoCad dwg or dxf file, I always get the following error message : 

Setup job failed for the following reason: Request not sent to uri= https://mapimport/sources/autocad-source/extract/geometries : org.apache.commons.httpclient.HttpException: Session contains no certificates - Untrusted

 

The same file is working as expected on an other ServiceNow instance.

Anyone is having the same problem?

Thanks

find_real_file.png

1 ACCEPTED SOLUTION

Here is the solution proposed from ServiceNow : 

the https://mapimport service was temporarily unavailable at the time of uploading the .dwg file. The issue will be addressed in a upcoming release update.

View solution in original post

18 REPLIES 18

Siham TAHA
ServiceNow Employee

Hello SimonD, 

Have you tried reinstalling the plugin? 

 

Here is the solution proposed from ServiceNow : 

the https://mapimport service was temporarily unavailable at the time of uploading the .dwg file. The issue will be addressed in a upcoming release update.

Guillaume11
Mega Expert

Hey @SimonD ,

I'm trying to evaluate the WSD module on a personal dev instance, and I'm having the same issue as you. Were you trying to do this on personal instance or were you on your company instance ?

Regards,

G

SimonD
Tera Expert

Hello Guillaume, 

problem is back today. It's not working on Dev and company instances.

find_real_file.png

Simon

Siham TAHA
ServiceNow Employee

The service should be restored now. Can you confirm?