We are leveraging the Health & Safety Module to allow end-users to report health and safety incidents (slip and fall, work related injuries). Much like the HR and WSD roles for employees, my understanding is that sn_ohs_im.incident_reporter and sn_oh...
Is it possible to filter the shifts for the reservation tool at the module level. We have a bit of a unique setup. We are using the Reservation tool, not just for desks/spaces but also for other resources. Some of these resources need a shift from 2 ...
Hi, Is it possible to export the floor plans to PDF file? Thanks,Tzach.
Hi y'all - we are attempting to map a .dwg file into servicenow and are running into an issue where only some of the reservable spaces are seemingly being mapped wrong. In a row of workstations 1/6, just for example, will have its name attributed co...
I need help with the WSD Workplace Central workspace, specifically the Space Optimization landing page. Debugging doesn't seem to provide much help.How do I configure the widgets to display data? When I open the Workplace Central workspace, the Space...
Is there a way to configure a reservable module to only require check-in one time for a recurring reservation? I have a requirement for creating recurring reservations for users that last 1 month. The reservations range from 1 to 4 days a week (examp...
I have a request asking to set status to "BUSY" in Outlook, when implementing a Change Request. I have tried doing this by editing the Script Include 'ICalUtil', but have had no luck. Looking for some guidance on what the next step should be.
Looking to deploy Employee Presence (new feature in Feb Release). Installed with no errors in our Dev environment, and the top portion of the form works fine. However, if I try to add a collaborator, I get a 'Javascript error in browser console' mess...
Hello,is it possible to auto refresh the Search results of the Workplace Reservation Widget when filter changes? Users don't like to press every time the search button to update the results. Thanks a lot!Best,Michele
I have created one custom workspace.I have created Service channel and created queue with assignment rule but still inbox option is not visible.I found one video but this was also not working.https://www.youtube.com/watch?v=4raehzcFquY&list=PLDLTlm2d...
We installed the full WSD suite and loaded data into the WSD location (Region > Site > Campus > Building > Floor > Area > Room/Space) hierarchy. We need to notify all users every 90 days to confirm their seating (Space) assignments. Does Reservation ...
Hi Everyone, I've searched high and low but can't seem to find an answer. When creating a Building in Workplace Core/Space Admin. Our normal process is to have the building name be;"Street Address","City" This helps with the drop down tree when sele...
We are using Workplace Reservation Management to coordinate our return to work process. Users are able to search for available cubicles, workstations, offices..... for a particular day just fine. However, when requesting availability for a recurrin...
We have been requested to change the release time of our reservations from 12:01 AM to another time that suits our employees better. Currently our reservations release on a 14 day time frame. So on the daily at 12:01 AM the 14th day in the future un...
We need to clone the search widget so we can adjust a few minor things. When we clone it (and keep it in the same scope and do not adjust any code) we are getting the below error on the page. We've set the Instance Options to look for the correct res...
