Unable to view Reservable Spaces made in Map Studio when Making a Reservation

Jasmine9
Kilo Contributor

Hi all, I followed the instructions in this article to import a map to my instance but I can't view any of the reservable spaces in the building from the Make a Reservation page. Any idea what is going on? I can't tell if I made a mistake or if I should open a support ticket for it.

 

This is the page on the Make a reservation page:

 

find_real_file.png

 

And this is the page for one of the spaces I'm trying to see:

find_real_file.png

1 ACCEPTED SOLUTION

Vincent Siebens
Tera Guru

It is best to check the reservable filter in your reservable modules:
Workplace Reservation Management > Administration > Reservable Module (sn_wsd_rsv_reservable_module.list)

Verify the query matches your locations. Maybe there is a filter on the building/floor that requires them to be active and/or reservable too.

View solution in original post

2 REPLIES 2

Vincent Siebens
Tera Guru

It is best to check the reservable filter in your reservable modules:
Workplace Reservation Management > Administration > Reservable Module (sn_wsd_rsv_reservable_module.list)

Verify the query matches your locations. Maybe there is a filter on the building/floor that requires them to be active and/or reservable too.

This was the issue, thank you! The reservable module was set to Area is reservable but no areas were created in Map Studio.