ServiceNow Community

💡 Solved! Applying Templates (using sys_id) to Any Record Using Flow Designer Custom Actions

I recently ran into a wall trying to automate a standard process: applying a pre-defined ServiceNow Template to a record inside a Flow Designer flow. While Flow Designer is powerful, there's no native "Apply Template" action. I spent time searching, ...

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how to dispaly cmdb_ci data on service portal.

Hi Folks, Please could you help me on the below scenarios. 1. End user will open the Service request form and we have configuration item field.For ITIL User able to see the CI in the variable.but For End User unable to see the CI . Based on the CI we...

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Virtual agent topic Keywords not working

Hi Team when I search with this keyword in the chatbot it says 'Sorry, we couldn't find any matching topics'Can someone let Help me to fix it,please?

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Error in opening my instances.

My instance number is 229856 I am not able to access my instance.

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Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge

Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building a fully featured Service...

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Inconsistencies between documentation and examples

I have been digging into the Fluent examples on github, and I have found some inconsistencies between the examples and the documentation in multiple places. For example: sdk-examples/restapi-sample/src/fluent/rest-api-module.now.ts at main · Servic...

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Pop-up

Please tell me we're not going to have to dismiss this pop-up every time we open this website or navigate between pages for the next month.

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ServiceNow Yokohama CSA Delta Exam

Hi, Can some one post link for CAD-Delta for Yokohoma Release exam ? Is it available ?

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ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks!

The ServiceNow Developer Advocates Get Real: An AMA Recap What happens when you get the entire ServiceNow Developer Advocacy team together for a live "Ask Us Anything" (AUA) session? A whole lot of candid advice, a few laughs, and some insight...

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Legacy CSA questions!!

Hello all,While preparing for CSA, in some papers/dumps I see question which are outdated like reporting or connect chat etc..Should I ignore these questions for latest exam? Thanks,Zeba

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CSA certification/mock test

I would like to know if there are any free vouchers available for the CSA exam and any links for mock tests?

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I am facing an issue using Google Cloud Vertex AI as the default provider in custom Now assist skill

When I try to create a new skill using the default provider, Google Cloud AI Studio, I receive the following error message.

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Can filter conditions from a report be changed directly on a Dashbord?

Hello there.I have generated a bunch of reports, and a Dashboard to present the reports.Most of the reports are generated with the Filter condition "Created", specified with "On" "This year".Is there a way to change the conditions directly on the das...

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Incorrect License count : IT Service Management Standard

Hello All, I am novice to Subscription Management, Any help on this would be appreciated.We have "30" purchases license for "IT Service Management Standard" and we allocated 27 out of 30 to users. When I see it on Subscription management it looks lik...

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Values of a reference field is missing for Non-Itil Users

hi everyone, We have this catalog form where one of the field is reference to Printer [cmdb_ci_printer]. However, only users with ITIL role can see values of this field. For NON-ITIL users, it says "No matches found" What's causing this issue and ho...

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