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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: AI Academy - AI Voice Agents - From First Look to First Call Hosted by ServiceNow 3 Mar, 2026 08:30 AM PST Event Details Online Order-to-Cash Exception & Dispute Management Webinar | 03/03/26 Hosted by Karen Canavan 3 Mar, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: The future of AIOps with Autonomous Alert Management Hosted by ServiceNow 3 Mar, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - Introducing Voice Agent for Mobile Hosted by ServiceNow 3 Mar, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: ServiceNow Impact Office Hours Hosted by ServiceNow 3 Mar, 2026 10:00 AM PST Event Details Online Wellness In The Workplace: Navigating Burnout and Finding Stillness Hosted by jasminecole 3 Mar, 2026 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Audit Issues - Install status vs hardware status

I'm having an issue explaining in layman terms why service now chose to apply hardware status of stolen out of the box for missing/absent assets in asset/cmdb. I have supplied the breakdown of how asset state and substate relate to hardware status bu...

  • Question

Instance Open

How long time in hours for instance ready to use ?

  • Question

email for request management

Can anyone advise on a question that has me scratching my head  - my company has recently started using service catalog and request management. The "users" want to be able to send emails from within catalog tasks. On incident and change forms they wo...

  • Question

variables are missing from RITM

when users are raising request, the variables are not being shown in RITM.& this is why the flow designers are failing .. Can you please suggest

  • Question

Resolved! ATF missing outputs

HiI cannot see output variables here. How can I add them to use in next stepReagrdsPiotr

  • Question

Workspace default list rename

 How can I rename the list menu "default list" in list page created using templates for custom workspace.

  • Question

State flows for change request for Emergency change

Hello All,So i want to restrict my emergency change should not move to assess state from new state if there are no related incident or problem or vr record present.I want to achieve it through state flow is it possible?If yes can you please guide @An...

  • Question

Guidance on Mapping Certifications to Work Email

Hello,My company has created partner portal access by using work email id I have all  my certs, badges  , community posts, Etc on my personal gmail id.Wanted to know what's the procedure of having certificates mapped to single email ID.Can you please...

  • Question

Records are opened in classic view

When I drill on my Workspace Dashboard widgets, records are opened in classic view (https://[instance].service-now.com/now/nav/ui/classic). This issue occurs with sn_app_analytics_w plugin at version 4.2.3 or version 5.0.5. From the workspace List, r...

  • Question

Copy Favorites from One Instance to Another in ServiceNow

I was curious to know how we can export favorites in ServiceNow, just like browser bookmarks. So, I got into the community, learned the process, and now I’m sharing it with you all   Copy Favorites - Introduction • Copying favorites between instances...

  • Article
  • Best Practices

How to get only L1 relationships from Service Association CI table

I am working on a dashboard to show Business Application to Application Service relationships and need to filter only L1 (direct) relationships from the Service Association CI table. In the Relationships UI, setting the max level to 1 shows only L1 r...

  • Question

Task assignment groups are not copied over when a change is copied

Task assignment groups are not copied over to the new change when user copies a change record. The assignment group of the change record is being added to tasks instead of copying the task assignment group on the original change.The task assignment g...

  • Question
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