ServiceNow Community

Bell notification history

Hi all, I have configured a bell notification for a table. However, I notice that there is a limit of number of records can be updated. At the mean time it is 4, if I create more, it will just be 4, I tried to delete some new ones but the old ones is...

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Translate Workspace UX Lists's

I created three UX List's for the "Service Operations Workspace", but Im not being able to translate them, I tried using the "sys_ui_message" table, but it didnt work.Does anyone know how to translate "UX List's" ?

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CI record is wrongly mapped in Vulnerable Item record

Hi Team, in the Vulnerable item record the configuration item is wrongly mapped which is IP switch class. But actually, it should be mapped with the CI (Server class) in the detection record against the same VITs.

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Discovery Patterns

Hi Community !, In Discovery I want to know about patterns, Like can anyone suggest real time use case with implementation (step wise), or way to master patterns, I went through Course on ServiceNow University, but it still feels bit confusing ,I wan...

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Discovery

Prepopulate the fields while creating child case

Hi All, We have a requirement to prepopulate the opened for with parent Assigned to field while trying to create a child HR case from HR Agent Workspace.Tried creating a Business rule before insert, but it is happening after creating the case not whi...

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Human Resources Service Delivery

Resolved! Enable auto creation of localization tasks/ritms

Hi, how to enable auto creation of localization tasks/ritms which uses machine translation for portal content, kb, catalog items #localisationframework #machinetranslation #dynamictranslation

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Resolved! Risk Workspace List View Access (GRC Business Lite)

Could someone explain why, as a GRC business lite user, I can't view the content of the risk workspace list view page, although I can see it on the UI 16 view?

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Add more column details under My task on resolve portal

Hi,I am trying to add more column details such as Exercise Name,Description,Goals & Objectivesfor recovery event record under my approvals on resolve portal .IN screenshot , you can see only Name , description,opened by & task type. I want to add mor...

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Rich Content Translations

Hi, does anyone know how to get rich content translated into different languages when creating a microsite? Many thanks in advance.

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Scrolling down to form field in workspace

Hi Experts, I am using workspace and I want the case form to be scrolled down to the closure code field as soon as user clicks on resolve button UI action. Is there any possible client side method to do this?

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Task 1 – ITSM: Automatically Assign analytics_admin Role Using Scheduled Job

REQUIREMENT : For every hour automatically assign analytics_admin role for users who don't have analytics_admin or analytics_viewer role. SOLUTION: Step 1 — Navigate to Scheduled JobsAll → System Definition → Scheduled JobsStep 2 — Create New JobCli...

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Incident Management

Any way to make a List Collector return a name instead of a sysid

On a catalog item I'm using a list collector to return one or multiple variables from a custom table. I'm running a simple client script to convert this result to a string (.toString()) and then populating a custom field with the result. The problem ...

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Digital End-User Experience (DEX)

In the "Request Opened" email how to add particular user in "To" for one of the catalog item

I have a requirement to add specific user to the "TO" in the "Request Opened" email for one particular catalog item based on the value of the variable. It should not effect notifications triggered for other catalog item. @Ankur Bawiskar

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Certificate Authority based discovery on DigiCert

Trying to implement Certificate Authority based discovery on DigiCert and have configured all required things in ServiceNow followed the ServiceNow documentation but not sure on the configuration needs to done from DigiCert side(not clear in Servic...

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Export data

Hello Team, We want to export incident table data into excel but when we are exporting we are getting only 10k records but in our instance incident table contains 10800 records can anyone suggest us how to download the remaining records from 10001-10...

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