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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Resolved! Data upload via import set

Hi Community, I need to update historical data on closed Major Incident (MI) records. I already have a spreadsheet containing the updated information. The challenge is that the fields that need to be updated are not all on the incident table— present...

  • Question

How to display all available topics in Microsoft teams.

Hi all,We have configured Microsoft teams integration with ServiceNow via virtual agent bot. After entering " hi " i want display all available active/published topics as dropdown list but i am getting only live agent button. Please find attachment. ...

  • Question

Select the column in the reference type variable

 Hello community, I have a reference variable that by default displays the "Name" column. I would like it to display the "u_managed_by" column only in that case. I applied this code:  But the visualization is like this: 

  • Question

Team Virtual Agent - Live Agent

Hi All,Team's Virtual Agent - Shows the Live Agent. That we want to turn off. We had un- checked visible for the Live Agent to but still we are able to see in the Teams VA - Live button is visible attached the screenshot of VA-LA. Please check and le...

  • Question

Doubt regarding OOTB data stream (Look up Organizations)

Hey Guys, I Have a question regarding the data stream company IDs.there is one OOTB subflow "Get Company IDs" which calls it  "Look up Organizations"but when I use a custom subflow and call it it returns more record , how is it possible?And also it g...

  • Question
  • Human Resources Service Delivery

Claim Your Developer Passport Badge!

You Showed Up. Now Claim Your Badge.   Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it.         Using the...

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Agentic workflow not showing on Now Assist

Unable to see agentic workflow/use case on the now assist panel.  Now assist panel is active.backend table override is also active - sn_aia_usecase_config_override Unable to see as option to select through on the now assist panel as well as its also ...

  • Question

Guidance on SAM PRO License Renewal Process.

I am working on a project where we will be using ServiceNow Sam Pro to manage License Renewal/Contract Renewal and software license renewal. I want to make sure I fully understand how the renewal Lifecyle works within sampro from starting to end in i...

  • Question

Pallets on Transfer Orders - Lose tie to Asset record

We are using Pallets to transfer multiple Assets within a Transfer Order (TO), sometimes hundreds of Assets on a Pallet.  Processing the Pallet through the TO is much quicker than creating hundreds of Transfer Order Lines to add hundreds of Assets in...

  • Question

Dynamic reference qualifier not updating PO list on Catalog Item

Hi Community,I’m working on a Catalog Item in where I need to dynamically refresh a reference field (Purchase Order) that points to a custom table u_ast_purchase_order.The Purchase Order list must refresh whenever the Master Agreement reference field...

  • Question

Unable to connect cloud jira api.alassian.net

Hi Team, I know the cloud jira atlassian can be connected using internet and do not need of mid server but the requirement is to connect via mid server. I am able to launch the cloud jira page in mid server using browser with proxy but mid server is ...

  • Question
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