Repair form Includes all the forms related to repair and recall. Campaign tasks formCampaign tasks form enables you to add the recall campaign details.Channel partner formUse the fields on the channel partner form to manage and store information related to channel partners.Corrective action formThe corrective action form enables the OEM to address the asset issue, either by eliminating or replacing the asset.Corrective action charges formCorrective action charges form include the expenses related to addressing a non-conformance like labor charges.Claim details formThe Claim details form enables the dealer to enter the claim details for the repair work performed.Install based item formAn install base item refers to an application service configuration item. Each install base item references the configuration item record for the customer. If issues arise with a configuration item, customer service agents can trace which install base items that the case is affecting.Internal business location formInternal Business Location (IBL) form to store information about an internal business location. This information includes the staff members assigned to that location, cases, sold products, and install base items created for customers.MCO input attributes formMCO input attributes form.Phase task formPhase task form enables you to add the details of the recall phase.Recall campaign formThe recall campaign form provides the original equipment manufacturer (OEM) with the required information to initiate a recall campaign.Recall campaign phase formThe recall campaign phase form enables you to add the recall campaign phases details.Repair claim formThe repair claim form enables you to enter the warranty and recall claim details.Pre-authorization formThe pre-authorization form enables you to enter the pre-authorization details.Pre-authorization job details formThe pre-authorization job form enables you to enter the warranty, labor, and part details.
Repair form Includes all the forms related to repair and recall. Campaign tasks formCampaign tasks form enables you to add the recall campaign details.Channel partner formUse the fields on the channel partner form to manage and store information related to channel partners.Corrective action formThe corrective action form enables the OEM to address the asset issue, either by eliminating or replacing the asset.Corrective action charges formCorrective action charges form include the expenses related to addressing a non-conformance like labor charges.Claim details formThe Claim details form enables the dealer to enter the claim details for the repair work performed.Install based item formAn install base item refers to an application service configuration item. Each install base item references the configuration item record for the customer. If issues arise with a configuration item, customer service agents can trace which install base items that the case is affecting.Internal business location formInternal Business Location (IBL) form to store information about an internal business location. This information includes the staff members assigned to that location, cases, sold products, and install base items created for customers.MCO input attributes formMCO input attributes form.Phase task formPhase task form enables you to add the details of the recall phase.Recall campaign formThe recall campaign form provides the original equipment manufacturer (OEM) with the required information to initiate a recall campaign.Recall campaign phase formThe recall campaign phase form enables you to add the recall campaign phases details.Repair claim formThe repair claim form enables you to enter the warranty and recall claim details.Pre-authorization formThe pre-authorization form enables you to enter the pre-authorization details.Pre-authorization job details formThe pre-authorization job form enables you to enter the warranty, labor, and part details.