Request generative AI skills in the Now Assist panel for Now Assist for Security Incident Response

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 3분
  • Request a security incident summary or closure notes from the Now Assist panel.

    시작하기 전에

    See Now Assist panel for how to activate the Now Assist panel.

    Roles required: si_analyst, si_manager or sn_si.basic

    프로시저

    1. Log in to an instance where the Now Assist for Security Incident Response application is installed.
    2. In the legacy Core UI, navigate to All > Security Incident > Incidents and open a security incident that is assigned to you.
    3. Alternatively, navigate to All > Security Incident > Security Incident Response Workspace and open a security incident that is assigned to you.
    4. Select the Now Assist icon (AI Sparkle icon) in the top banner.
      OptionDescription
      Generate resolution notes

      In the Now Assist panel, select Generate resolution notes.

      The closure notes generated in the panel are identical to those generated when you close a security incident from a record.

      Closure notes for security incidents are created based on any actions taken for remediation and containment, in addition to other relevant details related to their closure.

      주:
      You might want to review the generated text and make sure it's accurate before you close the security incident. Edit the notes or delete them to provide your own.

      See Generate closure notes for a security incident with Now Assist for Security Incident Response for more information.

      Summarize a security incident

      In the Now Assist panel, select Summarize a record.

      The summary generated in the panel is identical to the one that you generate from a security incident record.

      Summaries generated by AI might miss key details. You might prefer to review the summary for accuracy and completeness before you proceed.

      See Summarize a security incident with Now Assist for Security Incident Response for more information.

      Generate correlation insights

      In the Now Assist panel, select Generate correlation insights.

      Correlation insights from the Now Assist panel to help you connect past events to the security incident you are working on.

      See Exploring correlation insights with Now Assist for Security Incident Response and Generate correlation insights in the Now Assist panel with Now Assist for Security Incident Response for more information.