Using agentic workflows in Now Assist for Vulnerability Response

Use the Vulnerability Response AI agents to complete your tasks autonomously.

표 1. Available agentic workflows for AI agents for Vulnerability Response

Agentic workflow name	Description	Available AI agents
Assess vulnerability exposure	Determine if your configuration items (CIs) and business services are exposed to known vulnerabilities. Determine the potential impact that a specific vulnerability might have throughout your environment. Check CIs for any new Cybersecurity and Infrastructure Security Agency (CISA) exploitable (zero-day) vulnerabilities. Create watch topics in the Vulnerability Manager workspace to remediate vulnerable items.	CISA vulnerability analysis AI agent Vulnerability exposure analysis AI agent Watch topic creation AI agent
Retrieve vulnerability and exposure data	Ask questions in natural language to help you quickly retrieve vulnerability and exposure data across legacy sources and Unified Security Exposure Management (USEM).	Retrieve VR data agent
Analyze vulnerability remediation status	Gain insights into your compliance metrics and statistics for how well you're meeting remediation target dates on vulnerable item (VIT) records. View your monthly VIT record remediation totals and identify missed targets. Break down remediation data on VITs by Severity, Assignment group, Configuration item, and Vulnerability for your monthly Service Level Agreement (SLA) compliance reviews.	Remediation compliance analysis AI Agent

중요사항:

By default, all agentic workflows and AI agent records are read-only.

To modify an agentic workflow, you must first duplicate the agentic workflow, and then proceed with the following steps:

• Activate the agentic workflow. The Now Assist for Vulnerability Response AI agents included with the application are activated by default.
• If required, you can add a trigger to invoke the agentic workflow automatically.
• See Configure an agentic workflow for Now Assist for Vulnerability Response for more information.

There might be AI agents installed with the Now Assist application that are not used in agentic workflows. To learn how to see all agents that are available to you, see Find AI agents.

• Retrieve Vulnerability Response data.
• Assess vulnerability exposure agentic workflow.

  Chat with an AI agent from the Now Assist panel to help you assess if your configuration items and your business services are exposed to vulnerabilities.

• Analyze vulnerability remediation status agentic workflow.

  Chat with an AI agent from the Now Assist panel to help you gain insights into your compliance metrics for resolving vulnerable items.