Escalate a security incident

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • If an escalation path exists for a security incident, the Escalate button is available in the security incident header.

    시작하기 전에

    Role required: sn_si.admin

    You must have an escalation group created to see this button. See Create a Security Operations user-defined escalation group for more information.

    프로시저

    1. Navigate to All > Security Incident > Show Open Incidents.
    2. Open the incident you want to escalate.
    3. Click on the Escalate button.
      Escalate button
    4. Choose an escalation group.
    5. Enter a reason for the escalation.
      Escalate
    6. Click Submit.
      Updates Assignment Group and Assigned to on the security incident.