Download an application from the ServiceNow Store for the first time

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 2분
  • Downloading an application from the ServiceNow Store for the first time involves a number of easy steps. Some of the steps are performed on the ServiceNow Store and some in your instance.

    The ServiceNow Store allows you to download core products and applications. A product contains one or more applications that are licensed as a group. For example, Security Incident Response is a product. The process involves these steps:

    Role required: admin.

    • In the ServiceNow Store, you must ensure that you have entitlements (or licenses) to the application and its dependent applications.
      주:
      This process applies only to applications that are downloaded to production instances. If you're downloading applications to non-production or development instances, it's not necessary to get entitlements. Proceed to Activate a ServiceNow Store application.
    • Finally, you can activate the application and run it on your instance.
    주:
    Starting with previous versions of Rome and later releases, dependency plugins are automatically activated when you activate a core application. For example, when you activate the Vulnerability Response application, the Vulnerability Response Dependencies plugin is also activated. For more information, see Activate a ServiceNow Store application.