Domain Separation release notes

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：4分

    • The ServiceNow® Domain Separation application enables you to separate data, processes, and administrative tasks into logically defined domains. Domain Separation was enhanced and updated in the Australia release.

    Domain Separation highlights for the Australia release

    • System and domain administrators can now review a dedicated dashboard of process overrides that were affected by global process upgrades. Filter and sort overrides by date and process type to prioritize review and take action.
    • Domain visibility queries now complete in under one second for large instances — a 70% improvement for MSPs managing thousands of domains and users.

    See for more information.

    New in the Australia release

    Upgraded Process Overrides Report
    System and domain administrators can now track and review process overrides that are affected by global process upgrades. A new admin dashboard provides a comprehensive list of impacted overrides with filtering and sorting by date and process type. Use the scriptable API to build custom integrations or automations on top of the override tracking data.
    Domain Visibility Performance Improvements for Large MSPs
    Domain visibility queries now complete in under one second on average — a 70% reduction from the previous 3.2 second average for large instances. A new query optimization replaces multiple OR conditions with a single IN clause on the domain ID for instances that exceed the configured domain collection size threshold. All 785 Domain Separation customers benefit from faster queries, with the greatest impact for the 20 customers operating 10,000 or more domains.

    Changed in this release

    Dot-Walk Scoping Bypass Compliance (DIRS0000335)
    Domain Separation has been updated to comply with the platform-wide dot-walk scoping bypass directive (DIRS0000335). Customers who have customizations involving dot-walk queries on domain-separated tables should review their configurations after upgrading.
    Java 21 Runtime Support
    Domain Separation has been validated and updated to run on the Java 21 runtime introduced in the Australia release. Deprecated Java APIs have been removed from the Domain Separation codebase. No action is required for customers — this update is included automatically with the Australia upgrade.

    Activation information

    Domain Separation is a ServiceNow AI Platform feature available with activation of the com.glide.domain.activation_utility plugin. For details, see Domain separation plugin.