Enable deprecated case types after upgrade

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • After you upgrade to Australia, you can enable deprecated case types if you have the admin role.

    始める前に

    Role required: admin

    このタスクについて

    In the australia release, the Conduct a risk assessment and Conduct a tiering risk assessment case types have been deprecated. However, you can perform this task to enable and use these case types after upgrade.

    手順

    1. Select All.
    2. In the navigation filter, enter sn_slm_case_list.do.
      The Supplier Cases page opens listing all the supplier cases.
    3. Select New.
    4. Right-click the Case type field label and select Configure Choices.
      The Configuring Case type Choices page opens.
    5. In the Available list, double-click the Conduct a risk assessment (Deprecated) and Conduct a tiering risk assessment (Deprecated) case types to move them to the Selected list.
    6. Select Save.
      The deprecated case types now appear in the Case type field on the Create New Supplier Case form.