Integrating ServiceNow Virtual Agent with Microsoft Teams Release version: Yokohama Updated January 30, 2025 1 minute to readEnables ServiceNow Virtual Agent to integrate with Microsoft Teams application. Install Conversational Integration with Microsoft TeamsYou can install the Microsoft Teams (sn_va_teams) application to integrate with Now Virtual Agent if you have the admin role.Integrate ServiceNow Virtual Agent with Microsoft TeamsAdd the Now Virtual Agent bot to your ServiceNow instance to integrate with Microsoft Teams.Override Microsoft Teams integrationOverride Virtual Agent integration with Microsoft Teams.Manage the ServiceNow Virtual Agent integration with Microsoft TeamsManage your ServiceNow® Virtual Agent bot branding and customize the bot messages in your ServiceNow instance after integration with Microsoft Teams.
Integrating ServiceNow Virtual Agent with Microsoft Teams Release version: Yokohama Updated January 30, 2025 1 minute to readEnables ServiceNow Virtual Agent to integrate with Microsoft Teams application. Install Conversational Integration with Microsoft TeamsYou can install the Microsoft Teams (sn_va_teams) application to integrate with Now Virtual Agent if you have the admin role.Integrate ServiceNow Virtual Agent with Microsoft TeamsAdd the Now Virtual Agent bot to your ServiceNow instance to integrate with Microsoft Teams.Override Microsoft Teams integrationOverride Virtual Agent integration with Microsoft Teams.Manage the ServiceNow Virtual Agent integration with Microsoft TeamsManage your ServiceNow® Virtual Agent bot branding and customize the bot messages in your ServiceNow instance after integration with Microsoft Teams.