What is Application Manager?
The redesigned Application Manager provides admins the ability to install, update, and manage licensed applications and plugins for their instance, and provides key information about an application or plugin all in one place.
Classic Application Manager
If you're on Utah or an earlier release, you'll have access to the Classic Application Manager until upgrading to Vancouver+.
Why should you use the redesigned Application Manager?
We've simplified the process of managing your licensed applications by consolidating them in one convenient location. The new application manager displays all your licensed applications, plugins, installed applications, and available updates.
Admins now have the ability to queue multiple installations simultaneously, a feature that was not available in Classic App Manager. Previously, each application installation had to be done individually, resulting in a time-consuming process. With this new functionality, you can conveniently schedule and queue multiple applications for deployment in sub-production or during a release. This eliminates the need to constantly monitor a progress bar and allows you to seamlessly queue up your next application without any interruptions. Admins can check the status of their application installs via Activity Log.
In the Application Details page, we have included external content like release note summaries and store information. This allows you to access all the necessary information about the application directly in Application Manager, without the need to navigate to external resources.
Admins can also see installation files and upgrade details without having to navigate to external tables, for easy review of all of the files installed/changed in one place.
Who can use Application Manager?
Users with the admin role have access to Application Manager and the permissions necessary to install and update applications.
How do I get started with Application Manager?
|
Step 1: Documentation |
Step 2: Training |
Step 3: Guidance and Best Practices |
Step 4: Further Resources |
Step 1: Documentation
For an overview of Application Manager and its functionalities per release, see the product documentation.
Release Highlights
Vancouver
Step 2: Training
Now Learning Training
As recommended above, you should be familiar with administrating on the Now Platform. ServiceNow Administration Fundamentals On Demand.
Knowledge
CreatorCon is a special program of sessions and training that runs every year during our Knowledge conference. Every year, we get access to new great presentations and courses about our Now Platform Products.
Developer Program
Next, request a Personal Developer Instance (PDI) to practice what you learned.
Step 3: Guidance and Best Practices
Whether you're new to ServiceNow System Administration or looking to find out the latest information and best practices, we have resources to help you understand how to use Admin Experience features effectively.
Platform Academy
The Platform Academy is a series of live sessions focused on platform topics. The academy occurs every other week on Thursday (9 am PST). There will be product experts on hand to demonstrate concepts, best practices, provide guidance, and answer questions in a live setting.
You must register to receive an invite, and you can register for the entire series at one time.
Step 4: Further Resources
Developer Program
In addition to PDIs and courses, the developer program publishes blogs, podcasts, and videos about our Admin Experience products.
Community Content
Our greatest asset is YOU. Our ServiceNow community has a wide array of amazing ServiceNow developers, practitioners, admins, and content creators. Thank you!
(Author: James A M Foot, Release: Vancouver)
