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Resolved! REST API status code 400

Content: {"short_description" : "","description": "","contact_type": "",}Error Message: Method failed: (/api/now/table/incident) with code: 400Response:  {"error":{"message":"Exception while reading request","detail":"The payload is not valid JSON."}...

Monitoring outbound rest API calls

Looking for some solution to proactively check rest api outbound queue for failures. Tried it with BR and flow but seems like we cant put a check on outbound rest api queue. Any help would be approiciated.

Rakesh Giri by Tera Contributor
  • 1054 Views
  • 1 replies
  • 0 helpfuls

Incident with status "-1"

Olá, comunidade ServiceNow! Estamos enfrentando um problema em nossa instância de produção em que um incidente foi aberto em 2023 com a integração do Zabbix e o status do incidente foi definido como "-1". Devido às políticas da empresa, não podemos e...

SaidRezende by Kilo Contributor
  • 1555 Views
  • 7 replies
  • 2 helpfuls

Resolved! Best way to sync data between instances?

Hi all, I have two prod instances, and I need to make sure that the user tables on both remain in sync. How would I go about doing this? I am aware of Instance Data Replication, but we don't have a subscription to it so I'm looking for an alternative...

EJ13 by Tera Contributor
  • 2625 Views
  • 4 replies
  • 0 helpfuls

Client Script

Hello, I am having trouble figuring out why my script is not working. The purpose of this script is to make sure all fields on the form are read-only when the state is cancelled. The only field that should not be read only is the State field in case ...

coreyhirsch by Tera Contributor
  • 1229 Views
  • 5 replies
  • 3 helpfuls

Importing data Through Scheduled Job

We have created Scheduled job to import data from third party into ServiceNow , but we are only receiving 10k records , I have used pagination then also same thing is receiving, can anyone help me to understand if any issues there with my code.Sample...

SomashreeD by Tera Contributor
  • 1517 Views
  • 7 replies
  • 0 helpfuls

Servicenow to Mulesoft On New / Updated Record

I have one requirement by using "On New / Updated Record" with table "incident" when the INC is created then take the record and updated into the other system.I created the user and provide the SOAP and itil etc... but I am not receiving any records ...

YashwnathK by Tera Contributor
  • 880 Views
  • 2 replies
  • 0 helpfuls