We can raise incident or case request from a detractor record recieved from customer at NPS as survey result. Can we raise continual improvement request from a detractor record ?
Hello all, I've been tasked with looking at the feasibility of creating a custom Attachments table for an App that is in the scoping phase. Essentially, because there isn't a ton of security on sys_attachments, the ask is that the new App has its own...
Hi Community,In my ServiceNow DEV instance, I accidentally deactivated the out-of-the-box (OOB) flow called Change - Normal - Authorize in Flow Designer. Since it's a read-only OOB artifact, I no longer have the option to activate it again via the UI...
Hello all! I'm in the tail end of building out my first application and we're driving all our people towards a new Workspace that I'm building out. One of the requirements, because we have things tied to a Record Producer and stage gated flows, is to...
Hi all,I wanted to ask if there is any module that already exist for implementing IT ChargeBacks in Servicenow,If not, can someone guide me with this.Thanks.
Is there any possibility to launch Now mobile and Now agent Servicenow apps in China huawei store in the near future?Many customers are in China and they don't have access to Servicenow apps in Android OS and the question is that is there any possibi...
@IN Incident table for a newly created field called Asset Name. How can I auto populate the Asset Name with the corresponding asset from the cmdb_ci_computer table whenever the 'Configuration Item' field is filled.
Hello All,I am facing issue with my PDI from few days and it wont wake up, it was the issue with earlier PDI too so I had to release it. And now facing the same issue with new one also. I am afraid I would loose all of my data. Is someone facing the ...
Hi everyone,I’ve been exploring several tutorials on App Engine and noticed that many of the new AI-powered features are only available in the App Engine Enterprise version. I’m very interested in testing these capabilities, especially for building f...
Hi community! Sharing here a short post that I wrote up about the importance of Fluent. I'd love to hear your guys' thoughts and experiences with it. How have you been using the IDE? Original post here: https://adamhutton.medium.com/servicenow-flu...
Hi all,I’m working with a custom application and have both a development and test instance. I’ve transferred all the relevant update sets with customer updates from the custom app to the test instance.However, when I inspect the Dictionary in the tes...
Hello,How to store today's date/time in a variable and print it ?
Hi All,I need to help to write script on relative duration based on work order task sla schedule and location timezone.If task has created before and during hours then next day will be the business elapsed time and if task has created after business ...
How to glide record location table and print all locations whose latitude are not empty and greater than 50
