Lists and Filters Task

AzraAnisha
Giga Contributor

Hi, I did all the task instructions given in the module and I also got the expected output, but my task is still not getting validated. Could you please guide me on how to resolve this issue?

Thank you.

1 ACCEPTED SOLUTION

Hi @AzraAnisha 

Ensure  you are doing this task via   impersonating Platform User,

 

Select the State column of all 1-Critical incidents and use the List Editor to change the State to In Progress. Select the green check mark to save the list changes.  (10 rows will be updated.)

 

result count should be 10 . For you it is coming 22!

Check the video with incident number and correct it.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

View solution in original post

10 REPLIES 10

Hi @AzraAnisha 

Ensure  you are doing this task via   impersonating Platform User,

 

Select the State column of all 1-Critical incidents and use the List Editor to change the State to In Progress. Select the green check mark to save the list changes.  (10 rows will be updated.)

 

result count should be 10 . For you it is coming 22!

Check the video with incident number and correct it.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

still not getting

 

kumarpareekamit794@gmail.com

 

Select the State column of all 1-Critical incidents and use the List Editor to change the State to In Progress. Select the green check mark to save the list changes.  (10 rows will be updated.)

 

result count should be 10 . For you it is coming 22!

Check the video with incident number and correct it.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
 

AzraAnisha
Giga Contributor

@Tanushree Maiti Thanks! it worked!

Well Done. Go for next tasks and complete the micro-cert.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti