Hey everyone,I'm tackling a complex verification process in ServiceNow and need advice on the best architectural approach. We have u_verification_process records (extending task) that require users to complete a 50+ question dynamic questionnaire.Key...
Hi, I have integrated a ServiceNow with Microsoft Azure, and I have created flow, and I used 2 spokes i.e, Is user in Group and Add user to Group, everytime while testing the flow Is user in group stage is completed and Add user to Group state is ski...
Hi, Question -We have an organization that is trying to set up ServiceNow governance with a Service Desk person who has no experience with software development, very little to no knowledge of ServiceNow (i.e. knows how to submit a request and struggl...
Hello ServiceNow Jedis, Knights and Senseis, I have a playbook with activities that rely on a lot of server data. The data need to ready before those activities even fire. To handle this, I have created an activity (call it Get All Info) that execu...
Richtext labels are not visible in RITMs in Employee Center Portal.UI Policy and Catalog client scripts(onload) are not executed in RITMs in Employee Center Portal.
I am curious as to how users are who perform data retention on parent relationship records such as incidents are integrating with their data warehouses to share what data relationship records have been deleted with the parent. Given that there is no ...
Hi,I am going to implement Log Export Service with our Cloud Qradar SIEM tool.According to the Servicenow document 3 options are available:Doc:https://docs.servicenow.com/bundle/xanadu-platform-security/page/administer/log-export-service/concept/les...
Has anyone interviewed for the Platform Architect role at ServiceNow? If so, could you share your experience—how many rounds there were and what topics or questions came up?Was there any Live Coding or Presentations to be given.?
Is there any way to integrate a Github repository to RPA Studio so we can keep our code in synch with other developers through the repository? sharing?
Hi Everyone, I'd like our team to get better at creating Change records for ServiceNow datacenter operations, such as maintenance and especially AHA transfers. We actually have run into a rare oddity where AHA transfers have caused severe PROD outage...
What is the difference between 'Support centers' vs 'Data center pairs'?
Hello, We are doing tag based service mappingWe are wondering where do we need to fill suppor group information, is it better to have the support group as a tag ate the resource level OR fill the support group at the application service level ?What a...
Hi All, I'm trying to pull repositories from GitHub SaaS and On-Prem and after the initial load, I'd like to do a delta load. I read that we can use a parameter called 'since' in the API call itself to get the delta data. I tried but still see that a...
Hi everyone,I’ve recently built a custom Invoice Generator in ServiceNow using 100% out-of-the-box features — no Document Generation plugin, no third-party tools, and no GlideDocumentGenerator involved. Key Features:Creates professional PDF invoicesA...
Hi All, We have a requirement to have an option to export a record as a word document.I looked through various posts in the community but could not find anything.Has anybody worked on similar requirement? or any idea on how this can be achieved? Than...