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Resolved! Maintain Items status error in Delivered

Good morning everyone,I've created a maintain item with a simple flow in which an sc_task isn't created. In the flow, I set the request status to "Open" once the request is made, but it's constantly forced to "Delivered." I've consulted the documenta...

tomaslindev_0-1747643158640.png tomaslindev_1-1747643175287.png

Moving Survey Monkey surveys to ServiceNow

Hello,Hello,We have requirement of creating and automating customer facing custom surveys (other than std available ootb) in ServiceNow. Anyone did Moving Survey Monkey surveys to ServiceNow" already in ServiceNow? I'm keen to understand how you did ...

NishONish by Tera Expert
  • 611 Views
  • 1 replies
  • 0 helpfuls

The Brain Song Review: Read This First! - Service Now

Feature DetailsProduct NameThe Brain SongProduct TypeDigital Audio & PDF ProgramFormat.m4a Audio Files + PDF GuidebooksPurposeBrain enhancement, focus, memory, mental clarityTechnology UsedBinaural beats, brainwave entrainment, audio brain stimulatio...

donna_weiss by Tera Contributor
  • 949 Views
  • 2 replies
  • 0 helpfuls

Resolved! Scoped applications and technical debt

Hi, When considering implementing scoped apps, I would like to know whether these can have the potential to cause performance issues and increase technical debt. In one scenario, a plugin will be installed in its own scope and discovers network infor...

Chaz_ by Tera Guru
  • 1701 Views
  • 4 replies
  • 2 helpfuls

Workplace Services - Location Full Name not Populating

On the base location table [cmn_location], the Full Name field is auto populated with a concatenation of all the parents in the entries hierarchy. All the location entries (Building, Floor, Room) are all saved as generic entries and a user can't nece...

TravisB-Dev by Tera Contributor
  • 1111 Views
  • 1 replies
  • 0 helpfuls

Google Calendar Spoke not sending Event notification

Hello!I've setup the Google Calendar Spoke and successfully integrated it with my ServiceNow instance. The Flow I've made is able to create events and add attendees to it. The issue that I am running into is that the attendees are not receiving email...

omm23 by Tera Contributor
  • 5126 Views
  • 3 replies
  • 0 helpfuls

SLA Specific to Assignment Group

We have a response SLA which is common for 3 groups runs on the below conditions,Group is ABC ORGroup is XYZ ORGroup is SAT ANDPriority is P1Now initially when the ticket is assigned to Group ABC, the response SLA triggers, then an agent assigns the ...

ServiceNow integration with Bigfix

Hello Experts, Integration of ServiceNow with Bigfix is feasible seems via many spokes in store. We need to ask which Spoke from ServiceNow end is specific for activities such as -Provisioning of Virtual machines Events created on ServiceNow to be pa...

Nisha30 by Kilo Sage
  • 1010 Views
  • 5 replies
  • 1 helpfuls