How can I fetch incidents that were handled by Network Assignment users,
How can I fetch incidents that were handled by Network Assignment users,
Forum Posts
Looking for official docs mentioning the details of all 38+ ServiceNow Data centers
Looking for official docs mentioning the details of all 38+ ServiceNow Data centers. Please share the link or doc if you have.PS - searched in docs, nowcreate, partner portal etc , couldnt find anywhere.
SN Topics to Sentinel
Hi All, We have been trying multiple scenarios on this. But does anyone know of a simplified way to Log Export from Servicenow to Azure Sentinel without having to go through multiple components. We have tried lots of different scenarios: 1. Servicen...
I'm facing an issue where, while creating an incident from an interaction using the Create Incident
,I'm facing an issue where, while creating an incident from an interaction using the Create Incident UI action,
Sharepoint Spoke
We want to show Sharepoint content within the Employee Service Center Pro. Is it the Sharepoint Spoke we need to enable or a connector?Is there a documentation of step by step instructions/
Using App Dynamics to Montior Mid Server Transactions and connectivity
Hello Community, Looking to see if anyone out there is using App Dynamics to monitor the MID Server JVM's. We have the machine agent running on the host VM and we have the App Agent running on the JVM, however we see no business transactions or rela...
How to deploy ServiceNow in on-premises env？
hi support teams,I have a deployment requirement that need to install ServiceNow package on-premises env.verify that serviceNow can deploy in on-premises environment.And I obtained a part of the documentation about the solution for deploying ServiceN...
Subflow execution in a widget
First of all I feel the inconvenience,I have a task in the Service Portal in which a "Add External Comment" widget must be created, which when click is opened a modal to introduce text, when it dries, a flow must be launched that introduces the comme...
It's possible to connect PROD with DEV, KON and SANDBOX using remote instance spoke at once
Please I need to know how to connect PROD with DEV, KON and SANDBOX using remote instance spoke at one time
ServiceNow as a ISO27001 management system
Hi all,does anyone have information or even experience on using ServiceNow as ISO27001 management system.Which means, that handle the totalness of ISO27001 certification system in ServiceNow.I'm no expert of any (ISO27001 mgmt system) so I don't know...
Resolved! Custom table in global scope versus custom table in scoped application
Hi All, We have a custom application with customized and complex flow which allows a group of requesters to order several types of applications and different types of configurations, and fulfillers to perform all the necessary tasks to deliver the re...
Resolved! How to configure Encrypted Text field type for sensitive data?
Hi All,I’m seeking guidance on the steps required to configure encrypted fields for sensitive data.Method 1:I used this method may be 3-4 years ago. I configured some fields as "encrypted text" using the Encryption Context module. However, I’ve notic...
Resolved! Post zBoot + Clone + Restore - All background jobs stuck
Hi all, After encountering issues during environment recovery, including a zBoot and a clone from production, we performed a system restore. We’re now facing persistent background job failures in our sub-production environment and would appreciate in...
Service Fulfillment Step Configuration - does it meet our requirements?
My team is looking into the Service Fulfillment Steps module, trying to determine if it meets our requirements or not. We would like to be able to work with reusable flow steps to do the following: 1. Set dynamic approvers not based on variable sets...
Download Certified Technical Architect QRGs after losing access to the Intrepid after training
HiIs there a way to download Quick Reference Guides (QRGs) once we have lost access to Intrepid after training completion for Certified Technical Architect (CTA) ?ThanksLipakshi