Hello,Implementing reimbursement management. I have 2 tables Expense Request and Line of Items both are child table of Task. Employee must be able to enter single or multiple line items under single request number.When a request is created, for Manag...
ServiceNow’s multi-instance architecture provides flexibility for organizations managing multiple business units, geographical regions, or specialized workflows. However, ensuring scalability, performance, and maintainability across multiple instance...
Is it possible to see any Catalog items a person approves? For example: Abel Tutor. Which catalog items he is mentioned as a static approval?Do we need to check every table with static values? How we could identify it? What I am looking for is a way ...
Our customer is thinking that ServiceNow has several AI agents ootb and many use cases ootb, but to my knowledge (at least looking the at docs), we hardly , HARDLY, have use cases in single numbers ootb.(Side note - we even built few use cases on our...
When I started working with ServiceNow, I was focused on making things work—forms, workflows, automations. If they ran without errors, that was a win. But over time, especially in large-scale environments, I learned something important:Making things ...
Docs here https://www.servicenow.com/docs/bundle/yokohama-mobile/page/administer/tablet-mobile-ui/concept/mobile-security-landing.html says , "Penetration testingServiceNow engages a third party to perform penetration testing of the mobile app. This ...
You can automate sending Google Calendar event reminders to your clients via WhatsApp by using an integration platform like WappBiz. First, connect your Google Calendar with WappBiz, then set up triggers that send personalized WhatsApp messages autom...
On searching two keywords with space in-between, search is not giving proper result. intially result count showing lesser but when clicking on header of result, result count showing very large number. This is happening when enduser with no any role i...
Hi all,I wanted to know what is Penetration testing all about?I am completely new to this topic. 1. Few posts say its free, few say the cost should be borne by customer. 2. Few posts say pen test is for entire instance, few say it can be done per ap...
We are currently working building an integration utilizing Microsoft Power Automate to facilitate the communication between ServiceNow and our system of entry but running into a hiccup. We have IP Address Restriction turned on in our instances to li...
Hello, Is it a commun pattern to call custom API from a MID server ?My API is exposed onpremise, we don't want to expose it publicaly, in addition, we want to use this API from a service now workflow,Thanks for your help and recommandation
I'm wondering if it is possible to limit Application access based on IP Range. For example, if I want to allow only those on our VPN connection to access Security Center.Note: NOT looking for IP-based Authentication where ONLY whitelisted IPs can lo...
Good morning all, I've asked several ServiceNow personnel about this use case and want to see how others are doing this. My company has a customer facing catalog where our external customers can request tasks that our internal staff does. Our curren...
This is my current working ServiceNow system-Seller Inquiry from Portal is settling on -> Seller Inq tableThe purchase manager assigns an inspection agent to visit the site and inspect the vehiclePurchase managers and Inspection agents work in a work...
Good morning everyone,I've created a maintain item with a simple flow in which an sc_task isn't created. In the flow, I set the request status to "Open" once the request is made, but it's constantly forced to "Delivered." I've consulted the documenta...
