Workplace Approvals not working

AnirudhKumar · ‎03-11-2024

I'm trying to test the approval process in WSD.

I have a space that 'requires approval'. When I make a reservation from the portal, the reservation record says its 'awaiting approval' but no approvals are triggered.

I tried all the Workplace Approval Configurations, nothing happens.

Could someone tell me what am I missing?

AnirudhKumar · ‎03-13-2024

Found the issue, guys!

The Flow that triggers the approval was erroring out due to a Restricted Caller Access. Something was modified (I didn't dive into this), and that caused the Access privilege to go to 'Denied'.

Turned it back on to 'Allowed', now approvals fire off 😊

View solution in original post

Dr Atul G- LNG · ‎03-12-2024

Hi @AnirudhKumar

Sorry mate, not much idea of WSD. might be check any workflow / flow/.

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AnirudhKumar · ‎03-13-2024

Found the issue, guys!

The Flow that triggers the approval was erroring out due to a Restricted Caller Access. Something was modified (I didn't dive into this), and that caused the Access privilege to go to 'Denied'.

Turned it back on to 'Allowed', now approvals fire off 😊

kb4447bc · ‎10-02-2024

Hi Anirudh,

Can you please share your findings- where I can find WSD approval flow in Snow.

Thanks