Service NOW License Matrix
Hi There, Just wondering if there's a matrix table that explains and shows all the features for all various SNOW license models? From Lite, Standard to Pro. Thank you.
Forum Posts
Coveo Search for ServiceNow
Hello,I am reaching out to learn if anyone has attempted to integrate Coveo instead of ServiceNow AI search within ServiceNow Employee Center pro. We are considering both options and would like to learn the pros and cons of implementing Coveo instead...
Tags Tags Tags
As I programmer, almost in every application I have created some "tag" functionality. I think this (normally) very intuitive way is great to organize records in a very easy way. So recently I came accross Tags in ServiceNow. But they fall short in my...
Resolved! Removing characters from field data
Hello,I'm trying to create a filter, based on the incident table, where it looks at the data in the short description field. I've learned that the short description data has a date appended to it. This is how the incidents are being created for thi...
sn_request_comments_write role
Just wondering whether the sn_request_comments_write role has any fee attached. Our business requires that for every request rejection a comment must be provided. I find sn_request_comments_write role useful for this. I can give this role to all 'App...
Champion Support Resources
Our biggest AI release is here! Navigate to the "Learn More" section of the Champion Community homepage to explore the latest updates on Xanadu and other valuable resources to enhance your expertise on the Now Platform. As a Champion, what addition...
How to identify devices whether they are laptop or Desktop for computer table
Hi Folks, I have performed MS Intune Integration and populating data for computer table in CMDB but not able to identify the correct category and sub-category of the respective device whether it is laptop or desktop.So can anyone help to sort out thi...
CMDB and AMDB Assessment
Hi Folks, I need to Perform CMDB and AMDB Assessment in my project so Can anyone guide me or provide a required document to perform a relevant assesment in Customer environment.
why am i getting zero time cards in time sheet in servicenow
Hi, if i'm added to the "Additional assignee list" in a project task and the time is updated, will I automatically get a zero time card added to my time sheet?
Proactive triggers: If a customer is holding at the top of chat queue for 3 minutes
If a customer is holding at the top of chat queue for live agent more than 3 minutes then display a message from proactive triggers.
Copying ServiceNow Outputs to an Excel
Java script code to export data (Outputs) from ServiceNow instance and copy it to an excel sheet.
Consolidating Work Notes from multiple SAFe stories into a report
I can't seem to find a way to create a report that will consolidate the activity, specifically work notes, from multiple SAFe stories from a sprint. Is this even possible? thanks in advanceC H
How to setup and test connection with AWS SigV4 using custom spoke?
Hi community, we need to integrate with AWS SigV4, we have successfully tested the connection using GET method in Postman. However, when I am trying to set up the connection from ServiceNow, I am getting 404 error.We have created a custom AWS spoke v...
Resolved! Enhancing Data Security and Performance with ServiceNow Query Business Rules 🚀
In the fast-paced world of ServiceNow, data management and security are paramount. One often overlooked but powerful tool in the ServiceNow arsenal is the Query Business Rule. These rules allow you to manipulate data at the query level, enhancing per...
