hi team i have to eliminate all the retired ci not getting reported in staleness cis for entire cmdb, can you help me how cani achive this. no archiving of cis, or deleting of cis.
For anyone who doesn't know, the duplicate CI remediator only takes change requests which are in a New state into account. I've spoken with the development team at ServiceNow and it's apparently because of a business rule restricting modifying the CI...
Hi Community I am facing this error while doing Linux server discovery and this is happening only for this Linux server, could you please help me in how to debug this and solve this
Hi Community !!In a custom UI view of a catalog form there is a Application CI reference variable and 2 list collectors variables. The first List Collector variable should show all the servers which are having existing CI relationship with the Applic...
I'd like to be able to search across all CI classes in the Archive table. Opening ar_cmdb_ci.list does not work
In the SNPI - Import CMDB Data module i am trying to create Transform Maps while creating am getting errors like this. Can you please help me on this issue. Attaching scerenshot for reference. Errors are: 1.Error Invalid insert 2. This is a high prio...
Hi team, Some of my customers are Software Development companies and we always struggle a bit regarding CMDB/CSDM specially regarding the "Application Services / Technical Service Offering / Business Service Offering".I would like to know if we have ...
I have enabled the pattern for PureStorage, verified that we are on the latest version of Discovery and Service Mapping Patterns (1.15.1) using Washington DC. And created a Basic Auth Cred that has been tested.Attempting discovery on the PureStorage ...
Hi CommunityPlease suggest the best way to integrate snowflake to Servicenow.Client is suggesting doing it through "Application Registry" and set up a connector using Client ID &Client Secret.But how can we restrict/control/filter data and provide o...
What have you all created for workflows for Follow-on tasks that execute after clicking remediate?We want to create an audit that checks if a CI is in compliance. However, we're not sure what workflow to build. Assuming the CI owner has received the ...
When I run a template for IP Router the only de-duplication tasks that were remediated were the tasks that had IP Router CI only. The other tasks that had IP Router along with 1 or 2 other CIs were skipped over due to "Skipped adding de-duplication ...
Hi all, We are working on cleaning up our CMDB and becoming more organized and efficient in the use of it. My question is, what fields are people using on their CIs for each CI Class to indicate ownership in Tech and the Business in regard to the CI...
Hi Please can you tell me how i can get access to the following links: 1. CMDB - Data Foundations confidential product roadmap2. CSDM V5 roadmap - July 8th session recording Thank youFay
Good Morning,My organization has several Service Graph connectors setup with overlapping (sometimes conflicting) data, and I'm finding that, while I can use Reconciliation Rules to prioritize specific attributes, I'm not sure I can stop a specific da...
Hi Team, I want to added "*cmdb_ci_security" record in ci_data_lookup table. I am trying to add CI Class filed as security table(cmdb_ci_security) but it is not populated. Please refer below screenshot.No filters, no refence qualifiers on CI Class fi...
