Hi allWe have an integration with DIGICERT through the service now plugin and we are receiving certificate renewal notification emails to some user.This user are not part of the certification team.The alert appears to come directly from the serviceno...
Hi all,I'm trying the import the data from the production by using data source XML path.the data is inserting into the Dev instance but with different sys_id. Means same record in the production is having different sys_id and in Dev is having differe...
@Ankur Bawiskar @Community Alums @Sohail Khilji @Maik Skoddow Please help me I have reference field in PO Table which is configured with CORE__COMPANY TAbleIn general if I type vendor code in reference field it is reading the value and setting in...
I need to propose a solution to the customer on how to audit CMDB.What are the different ways to audit CMDB?What things we need to consider while auditing?Are there any out of the box methods available to do auditing?Are there any scripts available t...
Hi, How should we assign a naming format for the computer table in the CMDB? We have more than 40 records with the same "Name" value. Is there a specific naming format we should follow to avoid duplicate names? Thanks.
I'm new at this and not sure if I'm in the right forum but here's the issue I'm having... Currently, in the CI list of our IP address, Approval Group, Change Group, Managed By Group and Support is showing up as empty. I have a script in my business ...
I am running discovery against Linux KVM hosts. libvirtd is detected but the VM is not. There is no record in cmdb_ci_kvm* table. Please let me know if there are any settings required to detect VMs.
@Ankur Bawiskar @Community Alums @Maik Skoddow @Sohail Khilji , Please suggest if I increase more the 1000 record to 20000 then the flow is running for 4hrs and checked only 800+ records since 18000 records the flow needs to to update the API will...
Hello everyone, I want to create a report or a dashboard to see how many number of CI's have a specific OS installed and how is that number trending over a week/month.
Hi Community where i have a custom "close" ui created for change table, and i extended the same for workspace so i have the ui close button in workspace , but another oob workspace "close" button" is also present so how can i remove that button for ...
HI Community I have a requirement that if i select a configuration item in change then particular cis have to be added in to affected cis section of change ticket . how can i do it with out hard coding .
Hello, Serial numbers flip when a new Asset is installed. Name may stay the same when a new asset is added, causing the serial number to be overwritten but different serial number type. Configuration item initially populates the serial number with va...
I'm trying to return a set of data from our CMDB table, and it works fine in the API explorer. However, when I run the same query in a python script I'm using, I don't get the the fields I'm asking for. API Explorer:Call: GET https://redacted.service...
I am pursuing on find out how to create a generic Hub Portal Account for an IPad; That will be centralized in the Hub and used by Employees to submit Service Requests for IT support and Assets. Any ideas?
Hi, Post running a successful AWS Discovery, I'm unable to check the pattern log generated from the Discovery Log: Exploring CI Pattern, Pattern name: Amazon AWS - NIC (LP) - Orchestrator Page 1 executed under us-east-1 , To Check Pattern Log Press H...
