Hello, How can I bring the date a Business Application was retired into a report/visualization? I do not want to use a filter for CI Status = Retired and then use the last updated on date as this is not accurate. Is there any simple way to do this? T...
We created a Certification Policy for the Business Application class with five certification fields. After the policy execution, CMDB Task (CMDBTASK) records are generated.When the Review Records option is selected, a pop-up window displays the certi...
Hi All, For same filter condition, the CI's count is mis matched from platform and Data manager in ServiceNow.From Data Manager PFB Screenshot, Count is (21,737).From Platform for same condition, it is showing less count(21,585), as shown in below pi...
What are the approved / supported options in the industry?
Hello Community Members, I hope you are doing well. I am looking for comprehensive real-world ServiceNow ITOM project repositories, implementation guides, architecture documents, case studies, community articles, videos, and learning resources that d...
Could you please provide assistance for this to identify orphan CI Where all CI status is installed and CI type is not empty and ownedby.active=false.All the CIS which match the above filter condition and where Owned By.Active=False and Owned By.Dorm...
I do have requirement where when i click the ci in any incident, problem and change request , it should only show the principal classes. Need further details on what filters are applied for Configuration items Where the OOB reference qualifier is wo...
There are a lot of different status fields and lifecycle fields. Per the documentation "The life cycle state is a combination of an asset or CI's stage and status in the entire life cycle." I'm trying to understand the use case for using Lifecycle st...
Description:Hello everyone,I am working on the ServiceNow Platform Implementation (SNPI) course in ServiceNow University.I completed the "SNPI - Explore Now Create" exercise by following all the instructions:Downloaded the Success Pack XML.Imported t...
This is a step-by-step guide on how to construct a CMDB Query Builder query in ServiceNow to retrieve all Service Instances (cmdb_ci_service_auto) and Servers (Linux and Windows), regardless of whether they are directly related.Although the CMDB Quer...
I am recently facing an execution timed out output in my recent ecc queue input logs for around 68 agent endpoints inside sn_agent_cmdb_ci_agent table where I have applied a condition "agent_extended_info.host_data=2^agent_extended_info.cmdb_ci.name=...
Hi,I have integrated Servcienow with ManageEngine Endpoint Central SOAP integration. Manage engine POST CI information to ServiceNow and it look find.My issue is with Model ID, Obviously a common issue like any other CMDB integrations.Manage engine c...
where is it i am trying to find out but not shoswing i am preparing for the cis exam
Hi All,I'm looking into remediating several health issues with our CMDB.One significant issue is the number of Orphan Records on the estate, currently circa 50k+Will using remediation rules therefore generate 50k tasks, one per CI, or just one task?I...
Hi, We want to add a validation on Intune Staging table, that if CI records already has "Assigned To" updated, Staging table value should not override it. If Assigned To on CI records is empty then only allow staging table to update "Assigned To" fi...
