Hello there,Is there a way to enable list edits in the CMDB health dashboard sub metrics view for users using the CMDB health dashboard so that they can remediate data gaps all in one place , rather than going to another list view at the CI class le...
Is there a list that indicates discoverable and non-discoverable CI attributes?
Hi All, I need suggestions on the best approach to retire bulk CI/server records in CMDB. The requirement is to update Operational Status, Installed Status to Retired and also remove the existing relationships when CI retired without modifying system...
Hello,I am trying to upload certificates using a bulk import on certmgmt.What is the correct format for importing "Root issuer"? (sample provided empty value)How can we import "Change Group" and "Assigned to"?Thanks
We are pulling in data from Intune via the servicegraph connector including OS name 'Windows' and OS version '10.0.19044.1826' and we were getting the full Windows version populated e.g. Windows 10 Enterprise, however how we are only getting 'Windows...
A CSDM data manager needs metrics on the alignment of product models, locations, and business units with best practices. Which tab in the CSDM Data Foundations dashboard provides this information?A. RunB. FoundationC. CrawlD. WalkE. Fly Can someone h...
There seems to be some sort of filter happening.
1. Create a nested payload JSON format data source using custom script type, mark "data in single column" option to true 2. Pull an import set from this data source 3. Go to IH-ETL, create a new mapping base on this data source 4. Go to IH-ETL second...
I am working on Event Management integration in ServiceNow , where alerts are being received from external monitoring tool . by default these alerts are getting processed and creating Incidents , However in my case the requirement is different . Inst...
Hi I am trying to build a database view on 4 MID SERVER TABLES 1. MID SERVER parent table where we see all the up/down Mid server 2. Mid server cluster table where, if any Mid server is part of a cluster.3 Mid server capabilities table4 mid server ...
please check attached screenshots
I have configured reconciliation rules for the Hardware class with the following priority order:SG-Intune [100]Qualys-CSAM [200]SNAssetManagement [300]Currently, both SG-Intune and Qualys-CSAM are updating the same CI attributes. I also have another ...
Hi Community,I am currently working on implementing a custom LLM-based Virtual Agent topic to handle natural language queries related to CMDB CI relationships.Requirement Overview:The LLM topic should accurately interpret user queries such as:“What s...
Hello everyone.I just recently got my CSA and now doing Discovery Fundamentals On Demand class for ITOM (Xanadu). I am now in "Module 7. Create Asset Record," and have followed every step of the instruction; however, upon validating my progress valid...
Hello DearsI am currently working on a ServiceNow implementation that includes the following modules:• ITSM (Incident, Change, Problem, Request)• ITOM (Discovery + Service Mapping)• SAM Pro (Software Asset Management)• SPM (Demand Management)As part ...