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Forum Posts

Data Certification question about the Fail button.

The question is coming from my business how the "Fail" button on a Certification Task should be leveraged.For those using the CMDB Workspace Certifications, please share how you are using the Fail button and your process when the fail is used. Thanks...

Resolved! Intune Service Graph Connector - Filtering for Assigned To

Hello all.  I am setting up the Service Graph Connector for Intune and have a requirement to bring in the Assigned To aka UserName ONLY for the Handheld Computing Devices.   OOB, it's bringing in & setting the Assigned To for all things in the Comput...

Service manager

Hi all — I’m trying to confirm the ServiceNow best practice for capturing the accountable Service Manager / Service Owner in the CMDB.Should this person be recorded on the Business Application, the Application Service , a Business Service,  a Service...

CMDB ownerships

We have a business application table which has an owner assigned for each app.   We have some infra CI's mapped to apps but not all.    My question is how do people derive ownership for Infra CI's. - is it mainly through the mapped business applicati...

VL10 by Tera Expert
  • 816 Views
  • 4 replies
  • 2 helpfuls

Data Foundation Exam Question

A Configuration Manager working in the CMDB Workspace wants to see how CIs are connected to each other.Which tool can be used?OptionsA. Relationship MapB. Unified MapC. Business Service Map

HariniK by Tera Contributor
  • 1462 Views
  • 11 replies
  • 0 helpfuls

MID Server Mutual Authentication Error

Hello, I am setting up the mutual authentication for the mid servers, basically migrating from basic auth.As suggested in the documentation (https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/product/mid-server/task/install-mid-mu...

CMDB health dashboard issues

Hi all We are seeing the completeness, correctness and compliance jobs failing and not showing data possibly because of too many failures. any idea what we can do here? we just enabled the CMDB workspace and are researching the CMDB health features. ...

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